How do you handle user consent?
Upon client request, we can ensure explicit and informed consent is obtained before processing any personal data (opt-in, double-opt-in). Users can withdraw consent at any time via self-service options or by contact form.
How can individuals exercise their rights under GDPR and similar laws (e.g., access, erasure, portability)?
As a B2B SaaS platform, we process data on behalf of our clients, who are the data controllers. This means the responsibility for responding to individual data subject requests (e.g., access, erasure, portability) lies with our clients as data controllers.
However, we fully support our clients in fulfilling these requests by:
Providing tools or features within our platform that enable clients to locate, access, or delete data upon request.
Ensuring data portability through export options that comply with GDPR standards.
Responding to client instructions related to individual rights requests, in line with the terms outlined in our Data Processing Agreement (DPA).
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